Sutton >Lodging > Grafton Inn
25 Central Square, Grafton, MA | Directions 0151942.152912 -71.696730
THE WORST DINING EXPERIENCE OUTSIDE OF A SOUP KITCHEN! – After overlooking the fact that they made us wait 30 mintutes for our reservation, we figured they were just busy. Once seated, we were dumbfounded to see that there was only a few other people in the dining room. The service was extraordinarily slow. There was no bread to snack on. We began examining the menu and found there was no chick entre. They have no graden salad only a "steakhouse" salad with some poorly made oily house dressing. After waiting ten minutes I had to find the waitress to notify her that we were ready to order. Once we ordered, it took another thirty minutes to get the salads. They were terrible. No one came to ask if we wanted to have refills on the drinks. Another thriry minutes later the food came. To call the food TERRIBLE would be a compliment. My mother had the Haddock and only ate one bite of it. Her rice was under-cooked. My wife got crab-cakes. They were cold and "did not even taste like crab. My uncle got the pasta with sausage and said the pasta was under-cooked. My cousin ordered a vegetable sandwich with no cheese (he's vegan) and it came with chese and some strange sauce. My aunt got the salad, which was a 1/4 head of iceberg lettus a few diced tomatoes and onions for $7. My burger looked more like a hockey puck except it was broken in half and looked like it may have encountered the floor at some point. MY grandmother has the meatloaf, which she did enjoy.
On the way out I learned that new management took over in Arpil 2007.My guess is that some amature thought she was a local culinary expert because her small group of Graftonites told her how good her free food was and she thought she was good enough to start resturaunt. WRONG! The menu offers no clear theme whatsoever.
So if you are forced to dine at the Grafton Inn, either eat before you go at the local Burger King or get the meatloaf. Bring reading material or a comedian to keep you sane.
Made to wait when no one there, poor service, very poor food, poor customer relations. Will never go again. – Not one of our 6 different meals was cooked or presented correctly including the bread which was stale. The management when spoken to just did not seem to care.
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