Monster Movers Moving Company Review -- MA to TX.
I contacted these movers via the link that's on this website. .
Charles called me the morning of the estimate appointment, and when I told him I had a dentist appointment and would like to push things back by about 15-20 minutes, he said no problem.
Charles came by and before going to the inventory, he asked questions about what I was looking to do. He told me about this site and also told me that I should get three quotes. I told him that I had done so and that he was the third. What was most impressive was that he had suggestions on how to take care of things on my own and to save money on it. For example, when I said that I didn't have the box for my TV and that I was quoted a price of $200 to pack it from Federal and that I didn't want to spend that kind of money on a TV that only cost me $400, he told me not to worry. First, he said, he could have his guys do it for $25. He gave me a bunch of tips on how to do it myself and save some money.
I also mentioned to him that I figured I'd have to get rid of my aquariums. He gave me a suggestion on how to take care of it. I was very impressed. The other movers told me that I'd have to have them packed by their people and that it'd cost a decent chunk of change -- more than the aquariums are worth!
He did the inventory and instead of just looking briefly at things, he had suggestions on what to keep and what to toss. In fact, he pulled out a bottle of olive oil and said to me, if you want to keep this, and I know that nobody likes tossing $20 down the drain, at the very least you should put it in a zip lock bag and seal it. That way, if it does break -- and yes, the insurance will cover it but it's a hassle -- it's contained. He also told me that much of the food in the cabinet was not going to be able to be shipped.
I asked him if he could ship my car for me, and he told me that he could. The price was $250
The big difference for these guys versus the others I called is the advice I got from Charles. The others were professional and I'd have no problem working with them. But what made Bayshore stand out in my mind is the advice and suggestions that I received.
I'm in sales myself, and Charles did the same kinds of things I do. I'll give advice, and if I can't provide a service, I'll tell you who can. If my service isn't competitive, I'll tell you that as well.
The move itself went well. The pick-up and delivery were uneventful - which is a good thing. There wasn't any damage and the moving crew took all of the debris from my house and assembled all of my items for me at the offload. The estimate for the move was exactly how much the move cost me. There weren't any other fees/taxes. Overall, it was a great experience.
BEWARE!!!! DO NOT USE THESE MOVERS OR YOU WILL BE SORRY. They will tell you anything to get your business and promise the world DO NOT BELIEVE A WORD!!! They lie and damage your belongings. Car was damaged and then I was told "...we don't cover that, we do it for free basically, like a friend..." Well, I don't know about you but I don't want "a friend", especially one I've never met to move my car. I want a professional, insured, responsible company. This is not it. If you are moving locally, maybe, but not long distance!!!!!! You've been warned.
I do not know who this customer is, I hope they will contact us with their concerns. I am guessing it is another moving company trying to write poor reviews on other companies.
Great Moving Company - Gift Certs for referrals!. We moved in early 2010 with Monster Movers and again last month (August 2011) and both times we had the pleasure of having Ian and Craig as the driver and helper. We moved in 2010 from NYC to Boston and the move was flawless, we also reviewed that move on moverreviews and in August from Boston to Worcester and this move also was perfect. My wife and I both are consultants for a large software firm which is the reason we move so often and will porbably be moving in the next year or 2 again unfortunately and will most certainly be using them again. Also, we have referred several friends and colleagues to their services and have had positive reviews from all who have used them. They have mailed us referral checks on all of them and we appreciate it very much.
Arrived late, stole our ipod, ran off into the sunset. August 8th 2011. The Monster Mover's sent 3 men late. When they came into our 4300 sq. ft. home all tehy did was look around. One of the movers was not focused. He kept walking away and looking into boxes or things, acting funny. Then all of a sudden he ran upstairs alone looking for a bathroom. While i took the other 2 guys on the offical house tour before starting the house tour, my husband freaked out and said the ipod was missing from the stand. I aksed the lead mover if his guys might have clipped it. He said no. Soon after they had a fight in the truck through the guy out on the street, came back picked him up, canceled our move and drive off into the sunset. They are crazy and unprofessioanl. Our $100 deposit was never returned after one month. So now I am going ot call the local policed in Worcster, Ma to place a claim against the buisoness. Good luck everyone!
Stuck to Long Distance Estimate - Good Hustle.
My family just moved from Orlando to Boston in March. We did what everyone told us to do and got three estimates. Two estimates were very close and the other was quite a bit cheaper. We choose Monster Movers (one of the higher bids) because we felt like the people from their local agent were straight with me. When I asked why one company was so inexpensive they told me that they did not know for sure but warned me about being tricked into accepting an attractive estimate and being charged more later. They stood by their estimate and assured me that if they estimated the weight of my shipment too high that I would be pleasantly surprised when they billed me less.
The crew who came to pack my belongings into boxes were wonderful. They were professional acting every minute and finished quicker than I thought they would. My husband and I just let them in and gave them a few directions and they did the rest. On moving day I was surprised at the amount of care the movers used in protecting my things. They covered the floors and banisters before they did anything. They wrapped almost everything in moving pads inside my house. They wrapped all of my cloth furniture in a plastic wrap. I do not know what else they could do to keep my thing safe. When the movers delivered my things it was more of the same. They worked so hard and steady.
I was told what I owed the day before they delivered. The bill was slightly less than the estimate but a lot more than the low bid I received.
I feel like I made the best choice when I hired Monster Movers to move us.
Bad Bad Worse, break stuff don't pay.
Screwed up in so many ways. Had to move some stuff myself. Then they broke things and practically yelled at me when I mentioned it. Still waiting for money they promised. It has been months and keep saying sending a check. Bill is confrontational and the worst. Stay away and save yourself this experience.
I question the good reviews. Horrible service.
Just great service. I am very satisfied with the work provided by Monster Moving and Storage. I can't say enough how much they helped me with the intricacies of my move. First, I had to leave earlier then estimated and arrive earlier as well. Dan made sure I was going to get serviced no matter what. Originally, I was suppose to be a part of a tractor trailer, which was ok by me. But since I changed the day of pick up and delivery, they had to charter a truck especially for me. I understood that all this was going to incur an additional cost, but I was surprised how minimal the extra cost was. I didn't expect that at all. My company paid for any additional amount out of my pocket, so I was totally fine with that. Plus, they packed everything, they reassembled everything as well. I can't say enough how happy I am with them. Thanks so much Monster Moving for your help and dedication.
Monster Movers Saved the Day My Closing Delayed. I hired Monster Movers to move my wife and I from a 3 bedroom house in Westfor, MAto a 3 bedroom in Medford, MA. After hearing about a lot of horror stories, We were prepared for anything. Before we actually hired anyone, we called 5 or 6 movers that we heard about with a decent reputation. Those that would not do a on site evaluation, with an estimate based on that, we discarded. From there we narrowed it down by service and the intangibles (did they sound like they are making up numbers just to get our business?) based on all that, and the sales person, who was most knowledgable, and gave us advice as to how to minimize our moving expenses, we hired Monster. When the movers arrived right in the middle of the time window, we were relieved. 3 men arrived, and the foreman spoke with me, he and I went over the arrangements I made with the salesperson, and we agreed as to the time that we are starting the move. To make a long story short, I have never seen such a bunch of energetic, fast moving workers. They had our entire house clear in less than 4 hours. (no mean feat considering that we'd had 100+ boxes, beds, fragile objects, daybeds, computers, and a very heavy file cabinet). We hit a few snags on the actual move part, but that was entirely my fault. (closing taking longer than anticipated). On the unpacking part (at the destination) the management gave us a few rules, which slowed things down a bit. but these guys still worked hard. After unpacking all the important boxes (which were also fragile), it turns out nothing was broken, or damaged in any way. The estimate was close to the actual cost, and everything went better than ever expected.
Horrible service!!. Not only did they screw up on the time but they didn't move half my stuff. I got quoted online for 300.00 to get my bedroom and some totes/boxes in the garage. They took my twin bed, tv stand, wire baskets, love seat. and a few totes.. They left behind my corner desk (( they wanted to charge me 126 per hour (and hour taking it apart and hour reassembling it) honestly it wasn't hard to take apart a 5 year old would have been able to do it. The cost of that I could buy a whole new desk and get it shipped for that price! When I got back to my old apartment and saw that they had not only left behind my desk but other stuff that was in my bedroom I was furious! They had three guys and the truck was only a quarter full!! I could have rented a van and done all this my self..They quote they are cheap! Yeah because they don't do half the work! I will never do business with this company and would never recommend anyone else to either!
Customer told us over the phone that she wanted to move 100 cubic feet of goods. Upon arrival, it was 350+ ft. She wanted the same price, this is a case of a customer who misleads a company to get a cheap over-the-phone quote What moving company moves 350 - 400 cubic feet for $300!!! Also we brought an extra man for free ? and she complains!And yes, we did screw up on the time - we were EARLY! Who complains when movers are early?
Needed a last minute mover and this moving co was great!. I found out last minute basically that I had to move for work and I only was given 4 days notice. Now the company gave me a list of preferred movers to chose from or I could pick my own but I had to pay a percentage if I chose the mover so I went through their given list and called 4 or 5 of them for quotes. 1 quoted me nearly 4500 for my weight and the other quoted me 5600 for almost the exact same weight and packing. I called Michael from monster movers back with the weights and faxed him the inventory list and box list that they both quoted me and crossed out the quoted price and for the exact same weight michael quoted me 3300!!! I chose that day monster movers based on reviews and their better business rating and the fact that they were company approved. 2 days later their driver Nathan came with 2 other helpers and they were exceptional. They packed everything wrapped it all up and loaded and were finished by the end of the day. I waited until the next day and recieved a call from Josh in their accounting/rerate department who was very nice and explained my revised price and I actually owed 400 less than I was quoted. That is the unbelievable part of the entire deal. I found a company that was honest enough to tell me my price went down as opposed to up and even though it was a company paid move and they could have kept the price the same as quoted or raised the price since they gave me a 8000 lb limit they chose to do the honest thing and lower my price accordingly. The sweetest part of the move was I requested a delivery 5 days after pick-up and they said they couldn't guarantee it and would do the best they could to accomodate my request. Nathan actually showed up int the morning the day I requested. I could not have been more happy with the service I recieved from this company. At first I couldn't believe every positive review on this site was from real people, I now believe they are real because I am proof that there are still some companies out there that believe in honesty, integrity and customer satisfaction is the most important part of business. I will definately recommend this company to colleagues and family members to them.
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