Palmer >Small Appliances > Aerus Electrolux
1026 Central St, Palmer, MA | Directions 0106942.157045 -72.327021
Vacuum Cleaner Gone! – On September 5, I gave my vacuum cleaner to a man making house calls on behalf of Electrolux, for a "retuning" and a new hose. He promised to return the vacuum cleaner in a week. Two weeks later, he announced by phone that he would be delivering it on a Saturday. We changed our personal plans to be on hand for the delivery. No show - turns out he was too busy. We said - then drop it off on the back porch any time together with an invoice and we'll pay by mail. He said it is company policy to get payment upon delivery. I made three attempts to arrange a time of delivery, all of which were neither confirmed nor met by the company. Then I called again, and learned that company policy now requires payment to be remitted prior to delivery. I have received no written request for payment, and the "Boss" refuses to talk to me in person. Today is September 30.
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