18 Lyman St, Westborough, MA | Directions 0158142.281444 -71.608886
Unhappy about people responses – I frequent tatnuck bookstore quite frequently and fined it very nice! This is directed more towards Patriciaagnes complaint about it not being child friendly. I've been there in the childrens section to purchase books for family members and their have been plenty of well behaved children asking mom to get books down for them, there has also been the occasion when I myself as a customer have rolled my eyes at the behavior of some children and the parents lack of control of them. If your children cannot refrain from tearing the place apart than maybe you need to review public etiquette with them and your view of what is appropriate. behavior. As for the sign I totally agree I have also witnessed things being broken and parents walking away without paying as if they are entited.
DO NOT BRING YOUR KIDS – I went here as it was recently voted the best bookstore in Worcester County. I will say the non-kid sections seemed very attractive and quiet and the man at the cafe and the cashier were super nice. BUT on the whole the staff people were openly disgusted by my kids even though I cleaned up what they took down and did not let them look at anything other than the cheapest plainest board books (I know its a store not a library but I do like the kids to look at a book before I buy it to see how much it interests them - in the end I gave up on buying any books because I was so stressed out by the staff!!). One youngish woman sighed and rolled her eyes at me when the kids picked up a toy and another staff member refused to speak to or even smile at my 3 year old son when my son approached him. I don't even feel bad about writing this review as they are so open that they dont want you to bring your kids - there is a nasty sign up stating that you will have to pay for anything your child breaks, which is understandable but I have seen much more appropriate ways to express that point in other stores - I am sure their kids' section has been used and abused but their reaction has brought them to the point of bad customer service. Also, on a practical note,a large sea of fragile collectibles lies between the front door and the children's section or the Cafe so it is hard to manage with kids. I am pretty sure I will not be back with or without the kids.
Editorial Review – Independent bookstore, located in the Westborough Shopping Center, stocks more than five miles of books and houses a welcoming cafe.
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