Charlton >Fitness > Sims Health & Racquet
306 Sturbridge Rd, Charlton, MA | Directions 0150742.133218 -72.041412
What ever you do do NOT give them your debit card number!!! they are totally irresponsibe. I had my Debit card stolen. they have been notified 2-3 Time that the card was cancel and I kwould stop into give them a new Card ID. The continue to keep charging the Old card number and continue to charge a $20 Fee each time the card rejected. this is 3 times in a row now.
I stopped in already to clear UP the issue and pay the past month Membership all I get told it the person that handles this is NOT here. They could not even print a bill out for me so I could pay it. They called the manage in the building and he could not even be bothered to com to the front desk.
I called 2 times, told "the person that handle the accounting is not here" I given the front desk my number 2 times and cant get a call back. What up with that. !!
I recently joined Sims after being at another gym for just over a year. What an amazing experience! The establishment is well kept and is currently renovating for a larger fitness room and a revamped pool. Friendly staff, and knowledgeable instructors that teach my favorite Les Mills classes, I would not dream of going anywhere else.
I joined Sim's in November 2012 because I fell in love with their classes! I have equipment and DVD's at home but nothing can beat the quality workout and support I get at the classes. If you haven't tried the new Les Mills programs, do so! The instructors are top notch and you will get addicted and feel your body changing after every class. I agree that the gym needs some updates, especially in the locker room, but they already have a renovation plan in progress! Try out the week-long trial and you will be glad you did!
I have just recently joined Sims Premier Fitness and I love it!! I have been going to a gym previously for years and when I switched to Sims it was an eye opener in what a gym membership should be like. From the very minute you walk in the door welcomed by the friendly staff, to the clean facilities, to the brand new gym equipment (that works), to the gigantic childwatch room and last but not least the amazing group classes. These group classes are run by a professional motivating encouraging instructors that are there to help you succeed!! Sarah the owner is very personal and welcoming at all times!! They are now renovating the gym into a state of the art gym!! I could not be more pleased with my switch to Sims!!!
Sims Premier Fitness is THE best fitness club in the area....it's NOT just a gym. The staff is amazing, friendly and warm. The facility is clean, has a huge variety of weights and modern equipment to choose from and (my favorite!) the Les Mills group fitness classes with THE best instructors in the area; classes are motivating, fun and scheduled throughout the day so there is always a class available. I highly recommend Sims!!!
I love this place!! They have very friendly people working the front desk. There is updated cardio equipment and plenty of it. The owner is very involved in day to day activity. There are tons of Les Mills classes on the schedule, taught by some of the top instructors in the area. and I am very excited to hear that there are some HUGE rennovations in the near future.( giant group fitness room, dual infinity pool, childrens exercise programs etc..) I have been to all the gyms in the area, Sims is by far my favorite!!!
Worst Gym in the Area! – This gym has the worst customer service I have ever seen! I am an athlete and a frequent gym user and I have never been a member of such a poorly run gym. The general manager did not even know the name of the people who worked the front desk. The morning class at the gym need to be improved. I woke up at 4am to get to the gym for a 5am kickboxing class and the instructor did not even know the routine. Also, the spin bikes are outdated and the classes are boring---no intensity what so ever. Finally, the locker rooms are disgusting. They too need to be updated. The shower area is full of mold. If you are interested in joining this gym reconsider---it has very poor management, uninspiring fitness classes, and unhealthy locker rooms. I currently go to the Fitness Studio in Dudley---check it out---AMAZING!!!!
Exceptional Service – WOW!!! What a big change. I used to be a member and left because of the unsatisfactory service and unclean facility. I recently rejoined and was amazed at the cleanliness and professional friendly staff. I am definitely going to recommend Sims to my friends and family. I hope they keep up the good work.
ps..The pool is refreshing!!
Gym Ran by Idiots – I was called and told I have the job a day after my interview. I told them I could start only on the next week on Monday ahead of time. Sims agreed to do that and told me to come in on Monday. Then after telling me I have the job they screw me over and call me later in the dday and say no you dont have the job now because someone came in and said they could start today. Ummm its thursday? You couldn't have waited 2 days for the week to end? If this is how they do buisness then imagine how they would treat you.
Everything about this place is bad!!!! – I cannot believe how fithy and disgusting this place is. There is more broken equipment then working equipment. It smells and it ALWAYS freezing cold which would be a good thing except it was llike that through the freezing new england weather. There is mold in the ceiling from the frequent leaks and dust and dirt everywhere. There is something always wrong with the pool....its usually green and slimy.... the tanning beds date back to the early 80s. I have heard more complaints about this place than good things. They fired great staff about every 2 years and bring in crappy ones.... and basically they take whatever they can get in terms of instructors...some are great but others are awful. Dont waste your money!!!!!
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